Shipping policy
Shipping Policy – Zetech
Last updated: March 23, 2026
At Zetech, we are committed to processing and delivering your orders efficiently and securely. This Shipping Policy outlines our procedures and timelines.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, it will be dispatched promptly.
Shipping Times
Estimated delivery times vary depending on the destination:
- United States: 5–10 business days
- Canada and Europe: 7–12 business days
- Rest of the world: 7–15 business days
Please note that these are estimated delivery times and may be affected by factors beyond our control, including customs processing and carrier delays.
Shipping Costs
Shipping fees are calculated at checkout based on the destination and selected shipping method.
Zetech may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, a confirmation email containing tracking information will be sent to the email address provided at checkout.
Tracking details may take up to 48 hours to update.
Customs, Duties and Taxes
International orders may be subject to customs duties, taxes, or import fees upon arrival in the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at the time of purchase.
Zetech is not responsible for orders delivered to incorrectly provided addresses.
Delays
While we strive to meet estimated delivery times, Zetech is not liable for delays caused by shipping carriers, customs clearance, or other unforeseen circumstances.
Lost or Stolen Packages
Zetech is not responsible for lost or stolen packages confirmed as delivered by the carrier.
Customers are encouraged to contact the shipping carrier directly to resolve such issues.
Contact Information
For any questions regarding your order or this Shipping Policy, please contact us at:
Email: contact@zetech.shop